Privacy Policy

What we collect

On this website. We don't use advertising or tracking cookies. When you email or call us, we receive what you send: your name, contact details and message. Our hosting provider keeps standard technical logs (such as IP address, browser type and the pages requested) to run and protect the site.

In SeePEA Rootscope. SeePEA Rootscope is used by SeePEA's clients, by invitation only. For people who sign in, we keep:

• Your work email address and the role your company gave you in SeePEA Rootscope.
• The details your company enters about its own back-office processes, such as the steps, times, volumes and costs, and the names and roles of the people who answered.
• A record of sign-ins and important changes (who did what, and when), kept for security.
• Cookies that keep you signed in. These are strictly necessary and are not used for tracking or advertising.

Google user data

SeePEA Rootscope signs you in with your company's Google Workspace account. When you sign in, Google shares your name, email address, profile picture address, whether your email is verified, and the Workspace domain your account belongs to. Our sign-in provider, Stytch, receives this from Google for us, and SeePEA Rootscope asks Google once, at sign-in, which Workspace your account belongs to. We use this only to confirm who you are, check that your account belongs to your company's Workspace, and keep you signed in. We don't ask for access to your Gmail, Drive, Calendar, contacts or any other Google data.

SeePEA Rootscope's use and transfer of information received from Google APIs follows theGoogle API Services User Data Policy, including its Limited Use requirements. We don't sell Google user data, use it for advertising, or use it to train artificial intelligence models.

How we use information

• To provide our services: run your SeePEA Rootscope assessment, show your results, and build and support the automations you ask for.
• To sign you in, keep your account secure, and prevent misuse.
• To reply to you and send messages you need, such as an invitation to SeePEA Rootscope.
• To meet legal obligations.

We don't sell personal information, and we don't share it for advertising.

How client data is kept

Each client's SeePEA Rootscope data is kept in its own separate database, apart from every other client's. Only the people your company invites, and the SeePEA staff assigned to your company, can see it. When SeePEA staff open a client's data outside their assignment, for example to fix a problem, that access is recorded.

Your company's data belongs to your company. We use it only to provide our services to your company.

Who we share it with

We use a small number of service providers to run our services. They process information for us, under contract, and only to provide their service:

• Cloudflare: website and application hosting, and security.
• Neon: database hosting.
• Stytch: sign-in and session management.
• Google: sign-in with your Workspace account, and SeePEA's own email.
• Resend: delivery of emails we send, such as invitations.

We may also share information if the law requires it, to protect the rights and safety of our clients, our users or SeePEA, or as part of a sale or reorganization of our business, in which case this policy continues to apply to it.

Security

We protect information with measures such as encryption in transit, sign-in through your own company's Google Workspace, invitation-only access, separate databases for each client, and records of access. No system is perfectly secure, so we can't promise that information will never be accessed without permission. If that happens to your information, we will tell you as the law requires.

How long we keep it

We keep client data while our agreement with the client is active. When it ends, we give the client an export of its data, then delete it within 30 days. Backups that still hold it are gone within 90 days. Our security records of sign-ins and changes are kept for one year. Emails you send us are kept as long as needed to deal with them and for our business records.

Your choices

You can ask us to see, correct or delete personal information we hold about you. If your information is in SeePEA Rootscope because your company invited you, we may check with your company first, because the data is theirs. Your company's SeePEA Rootscope admin can remove you at any time, which ends your access.

To make a request, email hello@seepeaconsulting.com.

Children

Our services are for businesses and are not meant for anyone under 18. We don't knowingly collect information from children.

Changes to this policy

If we change this policy, we will update the date at the top of this page. If a change is significant, we will tell our clients before it takes effect. See also ourTerms of Service.

Contact us

SeePEA Consulting and Business Automation, LLC, doing business as SeePEA

hello@seepeaconsulting.com